Patient Access Rep - Evenings

NorthShore University HealthSystem

Lombard (IL)

On-site

USD 27,400 - 39,729

Part time

14 days+

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Benefits offered by this job

Premium pay

Career growth

Medical, Dental, Vision

Tuition reimbursement

Free parking

Wellness program

Health savings account

Retirement match

Paid time off

Community involvement

Job summary

NorthShore University HealthSystem in Lombard, IL is seeking a Patient Access Representative for part-time shifts. You will handle pre-registrations, registrations, and payment collection for inpatient and outpatient services, ensuring accurate data entry and efficient revenue cycle support.

The role requires high school diploma or GED, healthcare exposure, and knowledge of insurance terms; bilingual abilities and MS Office skills are a plus.

Qualifications

High School diploma or GED required or equivalent.
Associate degree in business or healthcare preferred.

Responsibilities

Provide timely and accurate pre-registrations, registrations, and order management for in-patient, out-patient, ER and same-day surgery patients.
Adjust to patient needs and ensure proper data collection, insurance information, and signatures for payment processing.

Skills

Manual dexterity

Registration experience

Healthcare experience

Insurance knowledge

Medical terminology

Data entry

MS Office

Bilingual

Education

High School diploma or GED

Associate degree in business or healthcare

Tools

N/A

Job description

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Position: Patient Access Representative
Location: Lombard, IL
Part Time
Mon 3:30p-7:30p, Tues 3:30p-7:30p, Thurs 1:30-6p, Friday 4p-8p
Rotating Weekends and Holiday Schedule: Saturday 6:30-3p, Sun 7:30a-4:00 PM (every other weekend both days, Saturday and Sunday)

What you will need

Education:
- High School diploma or GED
- Associate degree in business or healthcare (Preferred)
License:
- A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Experience & Skills (Preferred):
- Manual dexterity to operate various office machines
- Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
- Knowledge of health insurances, medical terminology and anatomy
- Strong data entry and keyboarding skills
- Knowledge of Microsoft Office Suite
- Bilingual skills

What you will do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits (full-time or part-time positions)