Patient Access Representative I- Naperville, IL

NorthShore University HealthSystem; Naperville (IL); On-site; USD 27,400 - 39,729; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways for Professional Growth

Various Medical, Dental, and Vision options

Tuition Reimbursement

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Job summary

NorthShore University HealthSystem is looking for a Patient Access Representative at EDH Main Hospital in Naperville, IL. This full-time position ensures timely and accurate registration and pre-registration for patients, while providing excellent customer service and support.

The ideal candidate will have a High School diploma or GED, with an Associate degree preferred. We offer a competitive hourly pay range of $19.89 - $28.84, health benefits, tuition reimbursement, and a commitment to professional growth.

Qualifications

• High School diploma or GED required.
• Associate degree in business or healthcare preferred.
• Minimum one to two years of registration in healthcare.

Responsibilities

• Provide timely and accurate pre-registrations and registrations.
• Interact with patients to ensure their needs and understanding of processes.
• Collect and analyze demographic and clinical data.

Skills

Manual dexterity to operate various office machines

Minimum one to two years of registration in a healthcare setting

Knowledge of health insurances and medical terminology

Strong data entry and keyboarding skills

Knowledge of Microsoft Office Suite

Bilingual skills

Education

High School diploma or GED

Associate degree in business or healthcare

Job description

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Patient Access Representative
• Location: EDH Main Hospital Naperville, IL
• Full Time
• Hours: 5:00 am to 1:30 pm M-F

What you will need

• Education:
  • High School diploma or GED
  • Associate degree in business or healthcare (Preferred)
• License:
  • A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• Experience & Skills (Preferred):
  • Manual dexterity to operate various office machines
  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
  • Knowledge of health insurances, medical terminology and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills

What you will do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer‑focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits (full-time or part-time positions)

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locationsWellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.