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Saint Luke's Health System in Missouri is seeking a Patient Access Representative to be the first point of contact for patients entering the ambulatory clinic. The role emphasizes accurate registration/check-in and high-quality customer service in a friendly, professional environment.
Responsibilities include insurance verification and providing non-clinical support as needed, with frequent collaboration with clinic staff, leadership, and providers to ensure a smooth patient experience.
Job Description The Patient Access Representative serves as the first point of contact for patients upon entry into the ambulatory clinic and accurately completes the patient registration/check-in process.
The responsibilities of this position include providing the highest standard of customer service, maintaining a friendly and professional demeanor, completing patient registration, verifying insurance, and providing other non-clinical support as requested.
The Patient Access Representative consistently interacts with patients and routinely collaborates with clinic staff, leadership, and providers.
Job Requirements Applicable Experience: Less than 1 year
Job Details Full Time Day (United States of America)
Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.