Patient Access Representative - Cardiovascular

Saint Luke's; Lake Lotawana (MO); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Saint Luke's is seeking a Patient Access Representative to join our ambulatory clinic team. You will be the first point of contact for patients entering the clinic and will handle accurate registration and check-in processes.

In this role, you will deliver exceptional customer service with a friendly, professional demeanor, verify insurance details, and provide non-clinical support as needed. You will collaborate closely with clinic staff, leadership, and providers to ensure smooth patient flow.

Responsabilidades

• Serve as first point of contact and complete patient registration/check-in.
• Deliver high-standard customer service with a friendly, professional demeanor.
• Verify insurance and provide non-clinical support as requested; collaborate with clinic staff.

Descripción del empleo

The Patient Access Representative serves as the first point of contact for patients upon entry into the ambulatory clinic and accurately completes the patient registration/check-in process. The responsibilities of this position include providing the highest standard of customer service, maintaining a friendly and professional demeanor, completing patient registration, verifying insurance, and providing other non-clinical support as requested. The Patient Access Representative consistently interacts with patients and routinely collaborates with clinic staff, leadership, and providers.