Front Desk Patient Access Specialist

Saint Luke's Limited; Lake Lotawana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke's Health System in Missouri is seeking a Patient Access Representative to be the first point of contact for patients entering the ambulatory clinic. The role emphasizes accurate registration/check-in and high-quality customer service in a friendly, professional environment.

Responsibilities include insurance verification and providing non-clinical support as needed, with frequent collaboration with clinic staff, leadership, and providers to ensure a smooth patient experience.

Qualifications

• Less than 1 year experience in healthcare administration or registration is preferred.

Responsibilities

• Provide the highest standard of customer service with a friendly, professional demeanor.
• Complete patient registration and check-in processes, including verification of insurance.
• Collaborate with clinic staff, leadership, and providers to ensure a smooth patient experience.

Job description

Saint Luke's Health System in Missouri is seeking a Patient Access Representative to be the first point of contact for patients entering the ambulatory clinic. The role emphasizes accurate registration/check-in and high-quality customer service in a friendly, professional environment.

Responsibilities include insurance verification and providing non-clinical support as needed, with frequent collaboration with clinic staff, leadership, and providers to ensure a smooth patient experience.