Patient Access & Registration Specialist

Saint Luke's; Overland Park (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Saint Luke's South Hospital in Overland Park, KS is seeking a Patient Access Representative to interview patients, collect demographic and financial information, verify insurance eligibility and benefits, and assist with billing and collections. The role emphasizes quality service and accurate data entry in a fast-paced setting.

Responsibilities include answering registration questions, delivering strong customer service, and meeting productivity goals across centralized patient access locations.

Qualifications

• Experience with insurance terminology and medical billing processes.
• Ability to verify patient insurance eligibility and benefits.
• Excellent communication and customer service skills.

Responsibilities

• Conduct professional patient interviews to collect demographic, financial, and biographical information.
• Understand insurance terminology and verify eligibility to bill payors.
• Complete payment transactions and offer payment plans or credits when appropriate.
• Maintain accurate data entry and support a fast-paced workflow.

Skills

Customer service

Multitasking

Critical thinking

Computer skills

Tools

Payment processing software

Registration systems

Job description

Saint Luke's South Hospital in Overland Park, KS is seeking a Patient Access Representative to interview patients, collect demographic and financial information, verify insurance eligibility and benefits, and assist with billing and collections. The role emphasizes quality service and accurate data entry in a fast-paced setting.

Responsibilities include answering registration questions, delivering strong customer service, and meeting productivity goals across centralized patient access locations.