Patient Access Representative

Mental Health Association of Rochester; Woodstock (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

Mental Health Association of Rochester seeks a Patient Access Specialist to ensure accurate and timely patient access while delivering a positive financial experience. You will register patients, verify insurance, obtain authorizations, and collect or estimate patient responsibility at the point of service.

You will use EHR and revenue cycle systems to ensure clean claims and proper documentation. You will educate patients on financial options and work with clinical and revenue cycle staff to

Qualifications

• Strong communication, attention to detail, and knowledge of insurance verification, authorization processes, and revenue cycle systems are essential.

Responsibilities

• Registering patients, verifying insurance and benefits, obtaining authorizations, and collecting or estimating patient responsibility at or before the point of service.
• Utilize EHR and revenue cycle systems to ensure clean claims and proper documentation.
• Educate patients on financial options and resolve access issues efficiently.
• Collaborate with clinical and revenue cycle staff to improve patient access, reduce denials, and support hospital performance.

Skills

Communication

Attention to detail

Insurance verification

Authorization processes

Revenue cycle systems

Job description

We are seeking a Patient Access Specialist to ensure accurate and timely patient access while delivering a positive financial experience.

• Responsibilities include: registering patients, verifying insurance and benefits, obtaining authorizations, and collecting or estimating patient responsibility at or before the point of service.
• Utilize EHR and revenue cycle systems to ensure clean claims and proper documentation.
• Educate patients on financial options and resolve access issues efficiently.
• Collaborate with clinical and revenue cycle staff to improve patient access, reduce denials, and support hospital performance.

Qualifications and skills:

Strong communication, attention to detail, and knowledge of insurance verification, authorization processes, and revenue cycle systems are essential. The role requires a team-oriented, patient-focused approach to enhance access and financial outcomes.