Patient Access Representative

Preferred Home Health Care & Nursing Services; Green Bay (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Preferred Home Health Care & Nursing Services in Green Bay, WI is seeking an Associate Specialist, Patient Access to support accurate patient registration and financial clearance. You will verify insurance coverage, obtain authorizations, and determine patient responsibility to enable access to care.

The role requires strong attention to detail, effective communication with patients, payers, and clinical teams, and a commitment to regulatory compliance.

Qualifications

• Must demonstrate high data accuracy in patient registrations.
• Excellent communication skills with patients, payers, and clinical staff.
• Knowledge of insurance verification, authorizations, and payer requirements.
• Ability to collaborate with clinical and administrative teams.
• Strong focus on regulatory compliance and patient service excellence.

Responsibilities

• Support accurate and timely patient registration and financial clearance.
• Verify insurance coverage, obtain authorizations, and confirm eligibility and benefits.
• Collect or estimate patient financial responsibility to facilitate access to care.
• Communicate effectively with patients, payers, and clinical teams.
• Maintain high data accuracy in registration and electronic health record (EHR) systems.
• Ensure compliance with regulatory and payer requirements.
• Contribute to improving revenue cycle performance and patient financial experience.

Skills

Attention to detail

Communication skills

Insurance verification

Payer knowledge

Team collaboration

Job description

Role: Associate Specialist, Patient Access

Responsibilities

• Support accurate and timely patient registration and financial clearance.
• Verify insurance coverage, obtain authorizations, and confirm eligibility and benefits.
• Collect or estimate patient financial responsibility to facilitate access to care.
• Communicate effectively with patients, payers, and clinical teams.
• Maintain high data accuracy in registration and electronic health record (EHR) systems.
• Ensure compliance with regulatory and payer requirements.
• Contribute to improving revenue cycle performance and patient financial experience.

Qualifications & Skills

• Strong attention to detail and data accuracy.
• Excellent communication skills.
• Knowledge of insurance verification, authorizations, and payer requirements.
• Ability to collaborate with clinical and administrative teams.
• Focus on regulatory compliance and patient service excellence.