Patient Access Representative

saintlukes; Overland Park (KS); On-site; USD 22,000 - 30,000; Full time

Job summary

Saint Luke's Health System in Overland Park, KS seeks a Patient Access Representative to interview patients, collect demographics and biographical information, and document details accurately. You will verify insurance benefits, determine eligibility, and explain payment responsibilities to patients and guarantors.

The role requires strong computer skills, multitasking, and a customer-focused approach in a fast-paced environment.

Qualifications

• Less than 1 year of applicable experience.

Responsibilities

• Conduct patient interviews to collect demographics and biographical data.
• Understand insurance terminology and verify eligibility.
• Process payments and discuss payment options with patients and guarantors.

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience:

• Less than 1 year

Job Details

• Full Time
• Day (United States of America)