Patient Access Representative

Saint Luke's; Iola (KS); On-site; USD 22,000 - 33,000; Full time

Job summary

Saint Luke's in Kansas is seeking a Patient Access Representative to interview patients, collect demographic, financial and biographical information, and verify insurance details. You will explain insurance terminology, verify eligibility and benefits, and assist with bill payor communications while maintaining compliance with federal and state regulations.

The role requires strong computer skills, critical thinking, and the ability to multitask in a fast-paced environment, with a focus on

Qualifications

• Strong computer skills.
• Critical thinking skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Obtains demographic, financial, and biographical information from patients.
• Verifies patient insurance eligibility and confirms benefits.
• Completes payment transactions and collects amounts owed to Saint Luke's.
• Gathers statistical information in compliance with federal and state regulations.

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.