Patient Access Representative

Apex Home Health, Hospice & Home Care; Topeka (KS); On-site; USD 25,000 - 36,000; Full time

Job summary

Apex Home Health, Hospice & Home Care is seeking a Patient Access Specialist for the night shift in Topeka, KS. The role focuses on accurate patient registration, insurance verification, and data entry to support smooth billing and access to care.

Responsibilities include handling inquiries, collecting co-pays, obtaining authorizations, and collaborating with clinical and revenue cycle teams to optimize patient access and financial experience for patients and families.

Qualifications

• Demonstrates high attention to detail and ability to protect patient information.
• Strong communication and professionalism in interactions with patients and staff.
• Focus on improving the patient financial experience and clarifying costs.

Responsibilities

• Registering and checking in patients with accuracy and compassion.
• Verifying insurance coverage and benefits.
• Obtaining authorizations, collecting co-pays, and gathering required documentation.
• Ensuring correct data entry into registration and billing systems.
• Handling patient inquiries and explaining financial responsibilities.
• Collaborating with clinical and revenue cycle teams to optimize patient access.

Skills

Attention to detail

Confidentiality

Communication

Customer service

Job description

Role:

Patient Access Specialist (Night Shift)

Responsibilities Include

• Registering and checking in patients with accuracy and compassion
• Verifying insurance coverage and benefits
• Obtaining authorizations, collecting co-pays, and gathering required documentation
• Ensuring correct data entry into registration and billing systems
• Handling patient inquiries and explaining financial responsibilities
• Collaborating with clinical and revenue cycle teams to optimize patient access

Qualifications And Skills

• Strong attention to detail and confidentiality
• Professionalism and excellent communication skills
• Commitment to enhancing the patient financial experience