Patient Access Representative

Rosaires Care; Mechanicsville (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Rosaires Care is seeking a Patient Access Specialist to provide accurate, compassionate front-end registration for hospital and physician services. You will greet patients, complete registration and pre-registration, and verify insurance coverage while determining eligibility.

You will collect payments, document authorizations, use EHR systems to ensure data accuracy, support claim quality, and educate patients about financial responsibilities, partnering with clinical teams to improve the

Qualifications

• Responsibilities include front-end registration for hospital and physician services.
• Ability to verify insurance coverage and benefits; determine eligibility and needs.
• Obtain and document prior authorizations as required.
• Collect point-of-service payments and handle related inquiries.
• Use EHR and registration systems to ensure data accuracy and clean claims.
• Support claim quality by identifying issues that reduce denials.
• Educate patients on financial responsibilities with empathy and clarity.
• Partner with clinical and revenue cycle teams to improve patient financial experience and revenue performance.

Responsibilities

• Greet patients and complete registration and pre-registration.
• Verify insurance coverage and benefits; determine eligibility and needs.
• Obtain and document prior authorizations as required.
• Collect point-of-service payments and handle related inquiries.
• Use EHR and registration systems to ensure data accuracy and complete, clean claims.
• Support claim quality by identifying issues that reduce denials.
• Educate patients on financial responsibilities with empathy and clarity.
• Partner with clinical and revenue cycle teams to improve the patient financial experience and revenue performance.

Job description

Patient Access Specialist

Provide accurate, compassionate front-end registration for hospital and physician services.

• Greet patients and complete registration and pre-registration.
• Verify insurance coverage and benefits; determine eligibility and needs.
• Obtain and document prior authorizations as required.
• Collect point-of-service payments and handle related inquiries.
• Use EHR and registration systems to ensure data accuracy and complete, clean claims.
• Support claim quality by identifying issues that reduce denials.
• Educate patients on financial responsibilities with empathy and clarity.
• Partner with clinical and revenue cycle teams to improve the patient financial experience and revenue performance.