Patient Access Representative

Sentara Health Plans; Charlottesville (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Paid Time Off and Sick Leave

401k/403B with Employer Match

Job summary

A healthcare provider in Charlottesville, VA, is seeking a Patient Access Representative responsible for patient registration and coordinating care. Responsibilities include verifying patient identities, handling regulatory documents, and providing information to patients. The ideal candidate should have a high school diploma and experience in customer service or data entry. This position offers multiple shifts and competitive benefits, including medical plans and tuition assistance.

Qualifications

• 2 years of Customer Service or Data Entry experience required.
• Demonstrated proficiency in computer keyboarding skills.
• Knowledge of medical terminology preferred.

Responsibilities

• Verify patient identities and register patients for services.
• Explain and complete regulatory compliance documents.
• Greet patients and answer their questions.

Skills

Customer Service

Data Entry

Interpersonal skills

Knowledge of third party payers

ICD-9/CPT coding

Medical terminology

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree

Job description

Patient Access Representative page is loaded## Patient Access Representativeremote type: On-Sitelocations: Charlottesville, VAposted on: Posted Todayjob requisition id: JR-96609**City/State**Charlottesville, VA**Work Shift**Multiple shifts available**Overview:**Sentara Martha Jefferson Hospital, located in Charlottesville, VA, is hiring **Patient Access Representatives***Positions available at multiple locations and shifts:** Full Time status* Day, Evening, Night shifts* MJ Hospital* MJ Outpatient Care Center (Proffit Road location)The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. Explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They will explain and collect co-payments, deposits and outstanding balances, and perform transactions securely. Greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. May also perform scheduling, pre-admission and discharge duties and provide supervision and patient information updates to families in waiting rooms.**Education*** High School Diploma or Equivalent (Required)* *Associate's or Bachelor's degree can be considered in lieu of two years of experience***Certification/Licensure*** No specific certification or licensure requirements**Experience*** Customer Service OR Data Entry - 2 years (Required)* Demonstrated proficiency in computer keyboarding skills (Required)* Knowledge of third party payers, ICD-9/ CPT coding and medical terminology (Preferred)* Interpersonal skills* Proper grammar, spelling and punctuation*Extensive training provided for entry-level candidates and opportunities for advancement provided.*Talroo-Allied Health, admitting, registration, insurance verification, customer service.**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance• Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met**Sentara Martha Jefferson Hospital,** located in Charlottesville, VA, is a Magnet status, 176-bed facility featuring all patient-friendly private rooms. Since its founding more than 100 years ago, Sentara Martha Jefferson has constantly evolved to meet the diverse healthcare needs of the patients who trust us with their care.Today, our vision is as clear as it was to our founders. We will continue to set the standard for clinical quality and personalized healthcare services. Our hospital offers specialized care in Cancer Care, Heart and Vascular, Neurology and Neurosurgery (including a Primary Stroke Center), Orthopedics, and Maternity.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.