Patient Access Rep I — Start Your Impact in Care

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off (PTO) & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts

Rewards program

Job summary

Mercy Medical Center, Baltimore, MD is hiring a Patient Access Representative I to handle patient registration and financial data collection on arrival for treatment. The role emphasizes accuracy, timely documentation, and clear communication with patients and care teams.

Ideal candidates have a high school diploma or GED and at least one year in customer service, plus proficiency with Word/Outlook and basic medical software.

Qualifications

• High school diploma or GED required.
• 1 year experience in customer service preferred.
• Must type 40 words per minute.

Responsibilities

• The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Skills

Customer service

Communication

Reading & writing English

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center, Baltimore, MD is hiring a Patient Access Representative I to handle patient registration and financial data collection on arrival for treatment. The role emphasizes accuracy, timely documentation, and clear communication with patients and care teams.

Ideal candidates have a high school diploma or GED and at least one year in customer service, plus proficiency with Word/Outlook and basic medical software.