Patient Access Rep II — Front Desk Impact

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off (PTO)

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on insurances

Rewards & Recognition Program

Job summary

Mercy Medical Center in Baltimore is hiring a Patient Access Representative II to handle registration and financial data collection when patients arrive for treatment. The role requires a high school diploma or GED and about one year of customer service experience; familiarity with Microsoft Office and hospital systems like Meditech or Epic is preferred.

Candidates must read, write and speak English, be flexible to rotate weekends and holidays, and join a team dedicated to compassionate care

Qualifications

• Must possess a high school diploma or GED.
• 1 year experience in customer service preferred.
• Proficient with Microsoft Word, PowerPoint, Excel, and Outlook.
• Experience with Meditech and Epic systems preferred.
• Strong reading, writing and spoken English.

Responsibilities

• The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Skills

Customer service experience

English proficiency

Independent decision making

Effective communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center in Baltimore is hiring a Patient Access Representative II to handle registration and financial data collection when patients arrive for treatment. The role requires a high school diploma or GED and about one year of customer service experience; familiarity with Microsoft Office and hospital systems like Meditech or Epic is preferred.

Candidates must read, write and speak English, be flexible to rotate weekends and holidays, and join a team dedicated to compassionate care