Patient Access Specialist II — Registration & Billing

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Competitive health benefits

403(b) retirement plan with match

Paid Time Off and holidays

Tuition reimbursement

Wellness resources

Job summary

Mercy Medical Center is hiring a Patient Access Representative II to handle registration and financial data collection as patients arrive for treatment. The role requires basic computer skills and effective communication with patients, families, and staff.

The position may require weekend/holiday rotation; prior customer service experience is preferred and a high school diploma or GED is required. Mercy offers comprehensive benefits and a mission-driven work environment.

Qualifications

• Must possess a high school diploma or GED.
• 1 year experience in customer service preferred.

Responsibilities

• The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Skills

Customer service

English language

Independent decision making

Communication skills

Teamwork

Reading/writing

Computer proficiency

Multitasking

Education

High school diploma or GED

Tools

Meditech

Epic

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Performance Manager/NetLearning

Job description

Mercy Medical Center is hiring a Patient Access Representative II to handle registration and financial data collection as patients arrive for treatment. The role requires basic computer skills and effective communication with patients, families, and staff.

The position may require weekend/holiday rotation; prior customer service experience is preferred and a high school diploma or GED is required. Mercy offers comprehensive benefits and a mission-driven work environment.