Patient Access Associate I — Meaningful Front Desk Work

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Competitive health, prescription, and视

403(b) retirement plan with company 1:

PTO & company holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on auto & home insurance

Rewards &Recognition program

Job summary

Mercy Medical Center, Inc. is hiring a Patient Access Representative I to join our Baltimore team. You will handle patient registration, collect financial information, and support the admission process with accuracy and compassion.

The role requires a high school diploma or GED and about 1 year of customer service experience. Proficiency with MS Office and hospital systems (Meditech/Epic) is preferred, along with strong communication and teamwork skills.

Qualifications

• High school diploma or GED required.
• About 1 year of customer service experience preferred.
• Proficiency with MS Word, Outlook and basic hospital software.

Responsibilities

• Register patients and collect financial information at arrival.
• Assist with data entry and use of hospital systems Meditech/Epic.

Skills

Customer service

Attention to detail

Communication skills

Typing 40 WPM

Teamwork

Independent decision making

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center, Inc. is hiring a Patient Access Representative I to join our Baltimore team. You will handle patient registration, collect financial information, and support the admission process with accuracy and compassion.

The role requires a high school diploma or GED and about 1 year of customer service experience. Proficiency with MS Office and hospital systems (Meditech/Epic) is preferred, along with strong communication and teamwork skills.