Patient Access Rep — 32-Hour Weekend/Mon Schedule

UMass Memorial Health; Webster (MA); On-site; USD 31,000 - 56,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Massachusetts is seeking a Patient Access professional to support frontline registration, insurance verification, scheduling, and billing tasks within a high-volume hospital setting. You will collect patient information, verify coverage, assist with pre-authorizations and coordinate radiology and lab appointments while upholding our Standards of Respect.

The role is non-exempt with a 40-hour weekly schedule, with potential signing bonus and opportunities for growth

Qualifications

• High school graduate or GED required.
• Preferred: Associate degree or healthcare-related certificate.
• Proficient data-entry skills with attention to detail.
• Must have computer skills including use of Windows and the ability to navigate.
• Customer service skills both verbal and written; with a variety of internal and external customers.
• Ability to work in a high volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsibilities

• Accurately obtain and enter demographic, insurance and related patient information into the computer-based patient registration/scheduling system.
• Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
• Obtains and verifies workman's compensation and automobile coverage when required.
• Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.
• Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection.
• Coordinates the provision of multiple services to patients.

Skills

Data entry

Computer proficiency

Customer service

Teamwork

English language

Education

High school diploma or GED

Associate degree or healthcare-related certificate

Tools

Windows OS

Job description

UMass Memorial Health in Massachusetts is seeking a Patient Access professional to support frontline registration, insurance verification, scheduling, and billing tasks within a high-volume hospital setting. You will collect patient information, verify coverage, assist with pre-authorizations and coordinate radiology and lab appointments while upholding our Standards of Respect.

The role is non-exempt with a 40-hour weekly schedule, with potential signing bonus and opportunities for growth