Patient Access & Registration Specialist (PRN/Float)

Indiana University Health; Indianapolis (IN); On-site; USD 22,000 - 33,000; Part time

Job summary

Indiana University Health is seeking a PRN Float Medical Office Clerk to support patient accounts across multiple clinic locations in Indiana. You will ensure accurate registrations, timely billing information, and courteous communication with patients and payers.

The role emphasizes insurance verification, prior authorization coordination, scheduling, and front-office duties. Flexibility to work at various locations and hours is essential to meet patient needs and department goals.

Qualifications

• High School Diploma or GED required.
• 0-3 years Customer Service/Medical experience preferred.
• One year medical office experience or relevant education in insurance verification and registration preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).

Responsibilities

• Oversee patient accounts and ensure accurate, timely resolution.
• Collect information to generate complete financial and demographic records.
• Insurance verification, prior authorization, and coordination of benefits.
• Communicate with payers and patients to confirm financial information.
• Accurate patient registration and scheduling of recurring appointments.
• Answer incoming calls and direct patients and visitors appropriately.
• Participate in departmental operations and performance-improvement activities.
• Comply with infection control, equipment training, regulatory standards, and safety programs.
• Order, distribute, and maintain department supplies.
• Meet productivity, quality, and service standards to support departmental goals.

Skills

Customer service

Medical terminology

Scheduling

Insurance verification

Communication

Education

High School Diploma/GED

Tools

MS Office

Microsoft Teams

Job description

Indiana University Health is seeking a PRN Float Medical Office Clerk to support patient accounts across multiple clinic locations in Indiana. You will ensure accurate registrations, timely billing information, and courteous communication with patients and payers.

The role emphasizes insurance verification, prior authorization coordination, scheduling, and front-office duties. Flexibility to work at various locations and hours is essential to meet patient needs and department goals.