Patient Access & Registration Specialist — Per Diem

Trinity Health; Springfield (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Per diem shifts

Training orientation

Job summary

The Patient Access Representative at Mercy Medical Center Emergency Department handles pre-registration, registration and admission tasks to ensure smooth patient flow and accurate documentation. The role supports upfront collections, insurance verification and data entry in Meditech, coordinating bed assignments and essential patient records with care and professionalism.

Per diem shifts across various hours are available, with additional differential incentives.

Qualifications

• High school diploma or equivalent; college preferred.
• Medical terminology skills.
• Relevant medical office, hospital / physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements.
• Responsible for upfront collections, co-pays and high deductibles.
• Ensure that all entries concerning demographic, financial and advanced directives are accurate.
• Collect non-covered fees.
• Inputs data into Meditech system.
• Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc.
• Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes.

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

College preferred

Job description

The Patient Access Representative at Mercy Medical Center Emergency Department handles pre-registration, registration and admission tasks to ensure smooth patient flow and accurate documentation. The role supports upfront collections, insurance verification and data entry in Meditech, coordinating bed assignments and essential patient records with care and professionalism.

Per diem shifts across various hours are available, with additional differential incentives.