Patient Access / Registration Per Diem

trinityhealth; Springfield (MA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Per diem shifts

Orientation training

Job summary

Mercy Medical Center is seeking a part-time Patient Access Representative to support pre-registration, registration, and admission functions for the Emergency Department. The role involves verifying insurance, collecting co-pays, and ensuring accurate patient demographics and directives.

The position offers per diem shifts across all shifts, with additional training/orientation for 2–3 weeks on a full-time schedule.

Qualifications

• High school diploma or equivalent; college preferred.
• Medical terminology skills.
• Relevant medical office, hospital/physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements.
• Responsible for upfront collections, co-pays and high deductibles.
• Ensure that all entries concerning demographic, financial and advance directives are accurate.
• Collect non-covered fees.
• Inputs data into Meditech system.
• Complete all phases of registration process, including papers, patient bracelet, patient rights, Health Care Proxy info, etc.
• Coordinate bed assignment for all patients and maintain death books; release information to funeral homes.

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma

College preferred

Tools

Meditech

Job description

Employment Type:

Part time Shift:

Rotating Shift

Description:

TRAINING/ORIENTATION is full time Mon-Fri for 2-3 weeks Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department.

What you will do

• Verify insurance requirements
• Responsible for upfront collections, co-pays and high deductibles
• Ensure that all entries concerning demographic, financial and advanced directives are accurate
• Collect non-covered fees
• Inputs data into Meditech system
• Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
• Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Minimum Qualifications

• Minimum high school diploma or equivalent, college preferred.
• Medical terminology skills.
• Relevant medical office, hospital / physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Position Highlights and Benefits

• per diem all shifts available - shift and weekend differentials
• TRAINING/ORIENTATION is full time Mon-Fri for 2-3 weeks

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support program

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.