Evening Patient Access & Registration Specialist

Trinity Health; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Benefits starting day 1

Job summary

Mercy Medical Center Emergency Department in Springfield, MA is seeking a Patient Access Representative to handle pre-registration, registration and admission processes. The role focuses on accurate demographic and financial entry, upfront collections and coordination of bed assignments.

You will use Meditech for data entry and support patient rights documentation while maintaining quality customer service and efficient registration workflows across shifts.

Qualifications

• Medical terminology knowledge required.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements
• Responsible for upfront collections, co-pays and high deductibles
• Coordinate bed assignment and manage death books
• Inputs data into Meditech system
• Complete all phases of the registration process
• Release information to funeral homes

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Mercy Medical Center Emergency Department in Springfield, MA is seeking a Patient Access Representative to handle pre-registration, registration and admission processes. The role focuses on accurate demographic and financial entry, upfront collections and coordination of bed assignments.

You will use Meditech for data entry and support patient rights documentation while maintaining quality customer service and efficient registration workflows across shifts.