Patient Access & Registration Specialist (Per Diem)

Trinity Health Of New England; Springfield (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Per diem shifts

Shift differentials

Training/orientation provided

Job summary

Mercy Medical Center in Western Massachusetts seeks a part-time Patient Access Representative for the Emergency Department. The role covers pre-registration, registration and admission processes to ensure smooth patient flow.

Responsibilities include verifying insurance, collecting co-pays, data entry in the Meditech system, and coordinating bed assignments and vital records for patients.

Qualifications

• Minimum high school diploma or equivalent; college preferred.
• Medical terminology skills.
• Relevant medical office, hospital / physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements.
• Responsible for upfront collections, co-pays and high deductibles.
• Ensure that all entries concerning demographic, financial and advanced directives are accurate.
• Collect non-covered fees.
• Inputs data into Meditech system.
• Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
• Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma

College preferred

Job description

Mercy Medical Center in Western Massachusetts seeks a part-time Patient Access Representative for the Emergency Department. The role covers pre-registration, registration and admission processes to ensure smooth patient flow.

Responsibilities include verifying insurance, collecting co-pays, data entry in the Meditech system, and coordinating bed assignments and vital records for patients.