Patient Access & Registration Specialist (ED) - Per Diem

trinityhealth; Springfield (MA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Per diem shifts

Orientation training

Job summary

Mercy Medical Center is seeking a part-time Patient Access Representative to support pre-registration, registration, and admission functions for the Emergency Department. The role involves verifying insurance, collecting co-pays, and ensuring accurate patient demographics and directives.

The position offers per diem shifts across all shifts, with additional training/orientation for 2–3 weeks on a full-time schedule.

Qualifications

• High school diploma or equivalent; college preferred.
• Medical terminology skills.
• Relevant medical office, hospital/physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements.
• Responsible for upfront collections, co-pays and high deductibles.
• Ensure that all entries concerning demographic, financial and advance directives are accurate.
• Collect non-covered fees.
• Inputs data into Meditech system.
• Complete all phases of registration process, including papers, patient bracelet, patient rights, Health Care Proxy info, etc.
• Coordinate bed assignment for all patients and maintain death books; release information to funeral homes.

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma

College preferred

Tools

Meditech

Job description

Mercy Medical Center is seeking a part-time Patient Access Representative to support pre-registration, registration, and admission functions for the Emergency Department. The role involves verifying insurance, collecting co-pays, and ensuring accurate patient demographics and directives.

The position offers per diem shifts across all shifts, with additional training/orientation for 2–3 weeks on a full-time schedule.