Patient Access & Registration Specialist I

Tidelands Health; Pawleys Island (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

Tidelands Health is seeking a Patient Services Representative I to register patients, verify insurance, and manage first-call resolutions. You will greet and guide patients, collect accurate demographics, and ensure smooth navigation through the registration and scheduling process within the electronic health record system.

This role emphasizes strong customer service, attention to detail, and the ability to handle multiple tasks in a fast-paced health-care environment.

Qualifications

• 1 year of related, customer-facing experience; healthcare preferred.
• High School Diploma or equivalent; preferred.
• Understanding of basic medical terminology preferred.

Responsibilities

• Engages patients through the registration process delivering a welcoming experience.
• Enter required demographic and insurance information accurately in the EHR.
• Verify signatures and provide patient rights and HIPAA information.
• Schedule and reschedule appointments as needed and contact patients about visits.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Problem solving

Education

High School Diploma or equivalent

Job description

Tidelands Health is seeking a Patient Services Representative I to register patients, verify insurance, and manage first-call resolutions. You will greet and guide patients, collect accurate demographics, and ensure smooth navigation through the registration and scheduling process within the electronic health record system.

This role emphasizes strong customer service, attention to detail, and the ability to handle multiple tasks in a fast-paced health-care environment.