Patient Services Associate II: Registration & Scheduling

Tidelands Health; Georgetown (SC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Tidelands Health in Georgetown, SC is seeking a Patient Services Representative II to register patients, handle first-call resolutions, and help coordinate the patient journey through the healthcare system.

Responsibilities include insurance verification, pre-registration for procedures, and providing information on patient rights and financial assistance. A strong focus on accuracy, customer service, and teamwork is essential to ensure a smooth patient experience.

Qualifications

• Two years of related customer experience, preferably in healthcare.
• Experience scheduling or pre-registering patients.
• May consider prior call center experience.

Responsibilities

• Register patients and handle first-call resolutions.
• Enter demographic, financial, and medical information into the EHR.
• Verify insurance and required signatures.
• Schedule appointments and coordinate referrals.
• Provide patient rights information and financial assistance documentation.

Skills

Customer service

Scheduling

Pre-registration

Attention to detail

Interpersonal skills

Education

High school diploma

Tools

Electronic Health Record (EHR) system

Job description

Tidelands Health in Georgetown, SC is seeking a Patient Services Representative II to register patients, handle first-call resolutions, and help coordinate the patient journey through the healthcare system.

Responsibilities include insurance verification, pre-registration for procedures, and providing information on patient rights and financial assistance. A strong focus on accuracy, customer service, and teamwork is essential to ensure a smooth patient experience.