Patient Access & Registration Specialist

Tidelands Health; United States; Hybrid; USD 21,000 - 26,000; Part time

Job summary

Tidelands Health is seeking a Patient Services Representative I to support patient registration and first-call handling. You will collect demographic, financial, and medical information, assist with referrals, and guide patients through their visit with a focus on accurate data and a positive experience.

In this role you will manage calls, schedule appointments, verify insurance, and ensure HIPAA compliance while providing courteous, responsive service to patients and families in a fast-paced

Qualifications

• High School Diploma or equivalent required.
• 1 year of related customer facing experience preferred.
• Healthcare or call center experience preferred.

Responsibilities

• Engages patients throughout the registration process to create a welcoming and positive patient experience.
• Obtains and accurately enters required information for registration into the electronic health system.
• Verify insurance, pre-verify benefits, and assist with referrals and appointments as needed.

Skills

Customer service

Phone etiquette

Attention to detail

HIPAA knowledge

Education

High School Diploma or equivalent

Job description

Tidelands Health is seeking a Patient Services Representative I to support patient registration and first-call handling. You will collect demographic, financial, and medical information, assist with referrals, and guide patients through their visit with a focus on accurate data and a positive experience.

In this role you will manage calls, schedule appointments, verify insurance, and ensure HIPAA compliance while providing courteous, responsive service to patients and families in a fast-paced