Patient Access & Registration Specialist I

Wellstar Health System; Marietta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Patient Access Specialist to greet patients, collect demographics, insurance information, and complete registrations for billing and scheduling. This role supports pre-certifications and payer requirements, ensuring accurate data entry and friendly service.

Verifying benefits, arranging financial counseling, and coordinating with clinical and administrative teams are key parts of the job.

Qualifications

• High School Diploma or GED required; associate degree or related field preferred.
• Minimum 1 year of healthcare or institutional work experience.
• Certifications such as CHAA / CPAR / CRCR desirable or required upon hire.

Responsibilities

• Interview and register patients, collecting complete demographic, financial and insurance information.
• Enter patient data into the registration system and obtain necessary signatures.
• Verify insurance coverage and policy details for inpatients and outpatients.
• Provide excellent customer service and coordinate with departments for pre-admission and financial counseling.
• Maintain confidentiality and adhere to HIPAA and hospital policies.

Skills

Customer service

Communication

Data entry

Attention to detail

Problem solving

Education

High School Diploma / GED

Associate degree or related field (preferred)

Tools

Epic Systems

Microsoft Office Suite

Job description

Wellstar Health System in Georgia is seeking a Patient Access Specialist to greet patients, collect demographics, insurance information, and complete registrations for billing and scheduling. This role supports pre-certifications and payer requirements, ensuring accurate data entry and friendly service.

Verifying benefits, arranging financial counseling, and coordinating with clinical and administrative teams are key parts of the job.