Patient Access & Registration Specialist (Hybrid)

UI Health; Chicago (IL); Hybrid; USD 36,000 - 56,000; Full time

Job summary

UI Health is seeking a Patient Access Clerk for a hybrid role in Chicago, IL. You will verify patient demographics, document changes in systems, and provide excellent customer service to patients, providers, and clinic staff by phone and in person.

Responsibilities include collecting payments, processing receipts, and completing legal documents while maintaining attention to policy details and accuracy in a fast-paced health care setting.

Qualifications

• High School diploma or equivalent required.
• Knowledge of customer and personal service.
• Written and oral communication skills.
• Basic computer skills.
• Ability to work under pressure and amid interruptions.
• Data entry ability.

Responsibilities

• Verifies patient demographics and updates information in UI Health systems.
• Documents changes in UI Health systems and contacts patients as needed.
• Provides excellent customer service to patients, providers and staff in person and by phone.
• Collects appropriate patient payment and processes receipts.
• Completes required legal documents and obtains/scans necessary documents.

Skills

Customer service

Communication skills

Data entry

Basic computer skills

Ability to work under pressure

Education

High School diploma or equivalent

Job description

UI Health is seeking a Patient Access Clerk for a hybrid role in Chicago, IL. You will verify patient demographics, document changes in systems, and provide excellent customer service to patients, providers, and clinic staff by phone and in person.

Responsibilities include collecting payments, processing receipts, and completing legal documents while maintaining attention to policy details and accuracy in a fast-paced health care setting.