Hybrid Medical Office Assistant - Patient Access

University of Illinois at Chicago; Chicago (IL); Hybrid; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

Retirement Plan

Paid time Off

Tuition waivers for employees and DEPs

Job summary

University of Illinois Health UI Health is seeking a Medical Office Assistant in Patient Access in Chicago, IL. The role supports patient access, billing and pre-access workflows within a hybrid work setting.

Responsibilities include documenting system changes, verifying insurance eligibility, and communicating with patients and staff to ensure accurate financial clearance. A High School diploma is required, with strong customer service and basic computer skills preferred.

Qualifications

• High School diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer skills.
• Ability to work under pressure in a hospital environment.
• Ability to read, comprehend and follow complex instructions.

Responsibilities

• Documents changes in UI Health systems.
• Verifies and documents coverage and guarantor eligible for service.
• Determines if patient is eligible for intended care at UI Health.
• Updates insurance / eligibility information in UI Health system.
• Provides excellent customer services to patients, providers, and clinic staff.

Skills

Customer service

Written & verbal communication

Basic computer skills

Interpersonal communication

Education

High School diploma or equivalent

Job description

University of Illinois Health UI Health is seeking a Medical Office Assistant in Patient Access in Chicago, IL. The role supports patient access, billing and pre-access workflows within a hybrid work setting.

Responsibilities include documenting system changes, verifying insurance eligibility, and communicating with patients and staff to ensure accurate financial clearance. A High School diploma is required, with strong customer service and basic computer skills preferred.