Hybrid Medical Office Assistant - Patient Access

UIC; Chicago (IL); Hybrid; USD 36,000 - 56,000; Full time

Job summary

UI Health in Chicago, IL is seeking a Medical Office Assistant for Patient Access. The role involves managing patient contact, verifying eligibility, and supporting registration workflows in a hybrid setting.

Responsibilities include updating insurance and patient data, handling inquiries, and ensuring accurate documentation. A high school diploma is required, with strong communication and basic computer skills preferred.

Qualifications

• Knowledge of customer service principles and patient interaction.
• Strong written and verbal communication skills.
• Basic computing skills including keyboarding and data entry.

Responsibilities

• Document changes in UI Health systems and update patient records.
• Handle patient inquiries by phone or in person with courtesy and accuracy.
• Obtain and verify insurance information and eligibility for services.
• Assist with pre-registration and registration workflows and ensure data integrity.

Skills

Customer service

Written and verbal communication

Basic computer skills

Staff coordination

Education

High School diploma or equivalent

Job description

UI Health in Chicago, IL is seeking a Medical Office Assistant for Patient Access. The role involves managing patient contact, verifying eligibility, and supporting registration workflows in a hybrid setting.

Responsibilities include updating insurance and patient data, handling inquiries, and ensuring accurate documentation. A high school diploma is required, with strong communication and basic computer skills preferred.