Patient Access & Registration Specialist (Day Shift)

MercyOne Medical Group; Mason City (IA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

MercyOne Medical Group in Mason City, IA seeks a full-time Registration & Insurance Verification Specialist to provide patient-centered service at check-in and to verify insurance coverage and eligibility.

The role includes collecting copays, preparing patient estimates, obtaining signatures on forms, and entering accurate demographic and insurance data into the system. Day shift schedule, standard hospital hours.

Qualifications

• Familiar with medical terminology and coding basics.
• Experience validating insurance coverage and benefits is preferred.
• Excellent communication and interpersonal skills required.
• Ability to explain financial responsibilities to patients clearly.

Responsabilités

• Validate/obtain and enter demographic, clinical, financial, and insurance information by interviewing patient/family/guarantor.
• Handle registration across settings (inpatient/outpatient/ambulatory) for multiple patient types.
• Prepare patient estimates and collect liabilities at check-in; document payments in the system.
• Obtain signed physician orders for tests/procedures and ensure required forms are completed.
• Prepare patient ID bands, verify insurance cards, and secure valuables if needed.

Connaissances

Medical terminology

Insurance verification

Customer service

Data entry

Formation

High school diploma

Description du poste

MercyOne Medical Group in Mason City, IA seeks a full-time Registration & Insurance Verification Specialist to provide patient-centered service at check-in and to verify insurance coverage and eligibility.

The role includes collecting copays, preparing patient estimates, obtaining signatures on forms, and entering accurate demographic and insurance data into the system. Day shift schedule, standard hospital hours.