Patient Access & Billing Specialist

Hugh Chatham Health; Milwaukee (WI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Job summary

Advocate Health in Wisconsin is seeking a full-time Patient Access/Registrar to greet patients, register demographics and insurance, collect payments, and schedule appointments. The role requires clear communication, accuracy, and the ability to explain test preparations and visits to patients.

The position supports coordination with insurance carriers, pre-certifications, and payment arrangements, offering benefits and a structured work week with 36 hours per week.

Qualifications

• 1 year of customer service experience including reception, scheduling, registration or billing.
• Ability to work in a fast-paced environment with attention to detail and accuracy.
• Knowledge of third-party payers and pre-authorization requirements.

Responsibilities

• Greets patients and visitors; answers calls and takes messages.
• Registers patients; collects demographics, insurance info, and co-pays.
• Schedules appointments and manages cancellations and reschedules.

Skills

Customer service

Communication skills

Multitasking

Data entry speed

Computer proficiency

Teamwork

Education

High School Graduate

Tools

Microsoft Office

Job description

Advocate Health in Wisconsin is seeking a full-time Patient Access/Registrar to greet patients, register demographics and insurance, collect payments, and schedule appointments. The role requires clear communication, accuracy, and the ability to explain test preparations and visits to patients.

The position supports coordination with insurance carriers, pre-certifications, and payment arrangements, offering benefits and a structured work week with 36 hours per week.