Patient Access & Registration Specialist

Unity-Hospital-of-Rochester; West Chili (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Unity-Hospital-of-Rochester in Rochester, NY seeks an Access Associate for its Family Medicine Chili Center to greet patients, perform check-in/check-out, and process payments. You will be the first point of contact, creating a welcoming environment for patients and families.

This role supports registration, insurance verification, and future precertification when applicable, along with basic billing tasks and appointment scheduling.

Qualifications

• Customer service oriented with excellent communication.
• Registration and verification of patient information.
• Billing and payments support as needed.

Responsibilities

• Greeting patients and families; check-in and check-out procedures.
• Registration & verification of patient information; verify insurance coverage.
• Billing & payments; scheduling and coordinating appointments.

Skills

Customer service

Communication

Computer skills

Education

2 year degree or equivalent

Job description

Unity-Hospital-of-Rochester in Rochester, NY seeks an Access Associate for its Family Medicine Chili Center to greet patients, perform check-in/check-out, and process payments. You will be the first point of contact, creating a welcoming environment for patients and families.

This role supports registration, insurance verification, and future precertification when applicable, along with basic billing tasks and appointment scheduling.