Patient Front Desk & Services Coordinator | Flexible Hours

Patient First; Colonial Heights (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Discounted medical treatment

401(k) retirement plan

Paid annual leave

Overtime pay

Holiday bonuses

Recruitment bonus

Patient care bonus

Weekend bonus

Job summary

Patient First in Virginia seeks a Front Desk/Patient Services Associate to greet patients, assist at the kiosk, and escort those needing urgent care to the treatment area. You will verify demographics, registrations, insurance and billing details while delivering compassionate customer service.

Responsibilities include answering billing questions, collecting payments, processing charges in the EMR, and maintaining the front office.

Qualifications

• High school diploma or equivalent.
• Excellent verbal, written, and typed communication skills.
• Basic typing skills.
• Minimum one year of clerical experience preferred.

Responsibilities

• Register patients expediently with courteous service.
• Assist patients at kiosk and escort to registration.
• Handle billing and insurances questions.
• Collect payments and issue receipts.
• Maintain cash handling and end-of-shift reconciliation.
• Maintain front desk area and assist with clerical tasks.

Skills

Customer service

Typing

Communication skills

Education

High school diploma or equivalent

1 year clerical experience

Job description

Patient First in Virginia seeks a Front Desk/Patient Services Associate to greet patients, assist at the kiosk, and escort those needing urgent care to the treatment area. You will verify demographics, registrations, insurance and billing details while delivering compassionate customer service.

Responsibilities include answering billing questions, collecting payments, processing charges in the EMR, and maintaining the front office.