Patient Access & Registration Specialist

WVU Medicine; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

BMC Berkeley Medical Center in Martinsburg, WV is seeking a Registration Clerk to collect demographic, billing, and insurance data and enter it into registration and billing systems. You will also verify coverage, prepare consent forms, and handle patient payments in a fast-paced hospital setting.

The role requires attention to detail, accuracy in documentation, and the ability to navigate complex billing processes to support smooth patient care and hospital workflows.

Qualifications

• Excellent written and verbal communication skills.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares approval/consent paperwork related to registration and presents to patient/family for signatures.
• Collects deposits/co-payments/deductibles/patient liability payments and documents payments.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed.
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

BMC Berkeley Medical Center in Martinsburg, WV is seeking a Registration Clerk to collect demographic, billing, and insurance data and enter it into registration and billing systems. You will also verify coverage, prepare consent forms, and handle patient payments in a fast-paced hospital setting.

The role requires attention to detail, accuracy in documentation, and the ability to navigate complex billing processes to support smooth patient care and hospital workflows.