Patient Access & Registration Specialist

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

BMC Berkeley Medical Center in Martinsburg, WV is seeking a Patient Access Clerk to register patients, collect demographics and insurance information, and guide them through the billing and pre-certification processes in a high-volume environment.

This role requires strong attention to detail, excellent written and verbal communication, and the ability to balance daily receipts while maintaining privacy practices in a fast-paced medical setting.

Qualifications

• Must obtain and enter patient demographics and insurance information.
• Ability to determine insurance coverage and explain payment processes.
• Experience with registration and billing systems preferred.
• Must complete required background checks.
• Strong attention to detail and organizational skills.

Responsibilities

• Obtain patient demographics, billing, and insurance data.
• Explain insurance and hospital procedures to patients.
• Process deposits and payments, and document transactions.
• Prepare patient armband and ensure accurate identity.
• Balance daily receipts and resolve system flags.
• Schedule and manage patient appointments per workflow.

Skills

Attention to detail

Excellent communication

Cash handling

Multitasking

Medical terminology basics

Privacy laws awareness

Education

High school diploma or equivalent

Job description

BMC Berkeley Medical Center in Martinsburg, WV is seeking a Patient Access Clerk to register patients, collect demographics and insurance information, and guide them through the billing and pre-certification processes in a high-volume environment.

This role requires strong attention to detail, excellent written and verbal communication, and the ability to balance daily receipts while maintaining privacy practices in a fast-paced medical setting.