Patient Financial Clearance Specialist

Cape Fear Valley Health System; North Carolina; On-site; USD 36,000 - 42,000; Full time

Job summary

Cape Fear Valley Health System in Raeford, NC is seeking a Patient Access Specialist to perform preadmission and registration tasks, verify insurance, explain financial responsibilities, and collect patient co-pays and balances. You will interview patients, obtain accurate demographic information, and support authorization processes to ensure smooth patient flow and accurate billing.

Strong communication, attention to detail, and knowledge of insurance procedures are essential.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• CPAS certification within 1 year of employment.
• 1 year insurance/clerical experience in hospital/medical office.

Responsibilities

• Interview patients and collect demographic, financial information.
• Verify insurance benefits and obtain authorization when needed.
• Pre-register patients and collect co-pays and balances.
• Handle denials follow-up and support appeals.
• Explain financial responsibilities to patients and arrange payment plans.
• Document payments in patient accounting system.

Skills

English proficiency

Insurance knowledge

Medical terminology

Microsoft Office

Verbal communication

Customer service

Problem solving

Stress management

Education

High school diploma

Associate degree in Business or Health Care Admin

CPAS certification

Job description

Cape Fear Valley Health System in Raeford, NC is seeking a Patient Access Specialist to perform preadmission and registration tasks, verify insurance, explain financial responsibilities, and collect patient co-pays and balances. You will interview patients, obtain accurate demographic information, and support authorization processes to ensure smooth patient flow and accurate billing.

Strong communication, attention to detail, and knowledge of insurance procedures are essential.