Patient Access Manager: Registration & Scheduling

Cape Fear Valley Health; Fayetteville (NC); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Cape Fear Valley Health in Fayetteville, NC, seeks a Manager of Patient Access to lead admissions, registration, financial counseling, training and scheduling at the Medical Center.

The role directs policy, ensures accurate intake data, coordinates with Nursing and Medical Records, and optimizes staffing to deliver timely patient access services.

Requires a Bachelor's degree in Healthcare/Business and 8 years in related work, with 4 years in Patient Access and 2 years with supervisory experience.

Qualifications

• Bachelor’s degree in a related field is required with 8 years of relevant work experience.
• Experience in Patient Access and supervisory responsibilities is required.

Responsibilities

• Plans, educates, organizes, coordinates, and controls all registration activities.
• Maintains all Patient Access policies and procedures.
• Maintains job descriptions and standards for registration personnel.
• Coordinates with nursing/medical staffing to meet Patient Access needs.
• Ensures accurate completion of medical and financial forms for admission and scheduling.
• Cross trains staff across departments to optimize labor use.

Skills

English proficiency

Leadership/Planning

Medical terminology

Problem solving

MS Office

Education

Bachelor’s degree in Healthcare, Business Administration, Accounting, or related field

Tools

Microsoft Office

Job description

Cape Fear Valley Health in Fayetteville, NC, seeks a Manager of Patient Access to lead admissions, registration, financial counseling, training and scheduling at the Medical Center.

The role directs policy, ensures accurate intake data, coordinates with Nursing and Medical Records, and optimizes staffing to deliver timely patient access services.

Requires a Bachelor's degree in Healthcare/Business and 8 years in related work, with 4 years in Patient Access and 2 years with supervisory experience.