Patient Access & Registration Specialist

Advocate Health; Two Rivers (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Advocate Health in Wisconsin is seeking a Registration Specialist to support patient intake and data accuracy. You will create the initial electronic health record, verify demographics and insurance, collect co-pays, and guide patients through check-in procedures in a fast-paced environment.

You will ensure HIPAA compliance, explain insurance coverage, coordinate with physicians and Financial Advocates, and maintain confidential information while delivering high-quality customer service.

Qualifications

• Experience with patient data entry and EHR systems.
• Ability to maintain confidentiality and HIPAA compliance.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in data handling.

Responsibilities

• Create the initial electronic health record foundation used by the care team.
• Check in and register patients; verify demographics, guarantor, and insurance data; collect co-pays.
• Explain insurance coverage and guide patients to Financial Advocates when needed.
• Ensure compliance with HIPAA and regulatory requirements; obtain required signatures.
• Provide clear information on test preparations, arrival times, and directions to the facility.

Skills

Electronic health records

Customer service

HIPAA compliance

Data verification

Multitasking

Phone etiquette

Education

High School Graduate

Tools

EPIC

Insurance verification tools

Microsoft Office

Internet browser

Job description

Advocate Health in Wisconsin is seeking a Registration Specialist to support patient intake and data accuracy. You will create the initial electronic health record, verify demographics and insurance, collect co-pays, and guide patients through check-in procedures in a fast-paced environment.

You will ensure HIPAA compliance, explain insurance coverage, coordinate with physicians and Financial Advocates, and maintain confidential information while delivering high-quality customer service.