Patient Access & Registration Specialist

Arkansas Children’s Hospital; Town of Springdale (WI); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children’s Hospital is seeking an entry‑level Front Desk/Registration staff member to support outpatient clinics. You’ll handle scheduling, patient check‑in, insurance info, and MyChart setup, helping ensure a smooth patient experience.

Responsibilities include greeting families, collecting co‑payments, and coordinating with clinicians to maintain efficient clinic flow and patient satisfaction. Prior experience is not required, HS diploma or GED recommended.

Qualifications

• No education requirements for entry level.
• High school diploma or GED or equivalent recommended.
• Experience in scheduling or clinic registration a plus.

Responsibilities

• Schedule patient appointments and obtain referrals.
• Meet productivity and accuracy standards.
• Greet patients, families and visitors to create a positive first impression.
• Complete registration and discharge activities, including co-payment collection and MyChart activation.
• Complete follow-up scheduling for appointments and tests.
• Register in one or more centers as needed.
• Collaborate with clinical partners to optimize patient communication and clinic flow.
• Encourage patient satisfaction through engagement and surveys.

Skills

Customer service

Scheduling

Registration

Insurance verification

Education

High school diploma or GED

Job description

Arkansas Children’s Hospital is seeking an entry‑level Front Desk/Registration staff member to support outpatient clinics. You’ll handle scheduling, patient check‑in, insurance info, and MyChart setup, helping ensure a smooth patient experience.

Responsibilities include greeting families, collecting co‑payments, and coordinating with clinicians to maintain efficient clinic flow and patient satisfaction. Prior experience is not required, HS diploma or GED recommended.