Patient Services Coordinator (Front Desk & Scheduling)

Veterans in Healthcare; Little Rock (AR); On-site; USD 31,000 - 41,000; Full time

Job summary

Arkansas Health Group is seeking an Office Representative to greet and check in patients, answer calls, schedule appointments, and maintain accurate records. This clerical role includes patient check-out, collecting payments, and handling referrals in a fast-paced clinic environment.

Requirements include HS Diploma or GED, strong customer service, ability to type 35–40 wpm, and prior clinic experience preferred. This position offers full-time hours, Monday to Friday, daytime shifts.

Qualifications

• HS Diploma and/or GED Equivalent.
• Previous clinic experience preferred.
• Excellent customer service/interpersonal communication skills.
• Minimal typing skills (35-40 wpm).

Responsibilities

• Greet and check patients in.
• Answer telephone calls and schedule appointments.
• Maintain accurate patient records and filing.
• Check patients out and collect payments.
• Manage incoming patient referrals.
• Perform other related duties as assigned.

Skills

Customer service

Typing 35-40 wpm

Education

HS Diploma / GED

Job description

Arkansas Health Group is seeking an Office Representative to greet and check in patients, answer calls, schedule appointments, and maintain accurate records. This clerical role includes patient check-out, collecting payments, and handling referrals in a fast-paced clinic environment.

Requirements include HS Diploma or GED, strong customer service, ability to type 35–40 wpm, and prior clinic experience preferred. This position offers full-time hours, Monday to Friday, daytime shifts.