Patient Access Representative I

Arkansas Children's; Springdale (AR); On-site; USD 2,342,000 - 2,962,000; Part time

Job summary

Arkansas Children’s in Springdale is seeking a part-time Admissions and Financial Counseling associate responsible for the first impression of the clinic. You will schedule outpatient appointments, collect co-pays, and verify insurance while gathering complete demographic data.

The role requires greeting patients and families, registering patients for visits, and coordinating discharge activities. No formal education is required, with a high school diploma or GED recommended.

Qualifications

• No education requirements for the role.
• High school diploma or GED or equivalent recommended.
• Entry level position with no prior experience required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection and MyChart activation.
• Verifies insurance information and handles outpatient clinic scheduling.
• Ensures follow-up appointments and tests are scheduled.

Skills

Customer service

Registration knowledge

Education

High school diploma or GED or equivalent

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
Work Shift:
Time Type:
Part time
Department:
CC097110 Admissions and Financial Counseling
Summary:
SAT/SUN 7:00- 5:30PM
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Salary:
Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.
Additional Information:
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
Entry Level - Experience Not Required.
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.