Patient Access & Registration Specialist

Bon Secours Mercy Health; Toledo (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Education assistance

Job summary

Mercy Health St. Vincent Medical Center is seeking a Patient Access Representative to serve as the first line of quality service for patients and the community.

Responsibilities include registration, verifying demographics, obtaining insurance cards, and updating medical records with accuracy and efficiency. The role emphasizes scheduling appointments, explaining financial options, and maintaining patient confidentiality, with a focus on prompt problem-solving and courteous interaction in a

Qualifications

• Verbal and written communication with patients and staff
• Basic computer literacy and data entry
• Understanding patient information and insurance basics

Responsibilities

• Provide exceptional customer service to patients, staff, and the public
• Register patients and verify demographics and insurance details
• Explain financial options to patients and collect necessary information
• Maintain confidentiality of patient records and accounts
• Support accurate and timely updating of medical records

Skills

Typing 40 WPM

Communication skills

Medical terminology

Education

High School Diploma or GED

Job description

Mercy Health St. Vincent Medical Center is seeking a Patient Access Representative to serve as the first line of quality service for patients and the community.

Responsibilities include registration, verifying demographics, obtaining insurance cards, and updating medical records with accuracy and efficiency. The role emphasizes scheduling appointments, explaining financial options, and maintaining patient confidentiality, with a focus on prompt problem-solving and courteous interaction in a