Patient Access & Registration Specialist

Nationwide Children's Hospital Inc; Toledo (OH); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Nationwide Childrens Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and assist with chart handling in a fast-paced environment.

The role requires strong customer service, administrative skills, and reliable computer use in daily tasks. This full-time on-site position emphasizes accuracy, compliance, and collaborative teamwork to support patient access operations.

Qualifications

• High school diploma or equivalent is required.
• Associate’s degree is preferred.
• Experience with registration or intake systems is a plus.

Responsibilities

• Greet and register patients in the registration areas.
• Answer telephone calls and route inquiries appropriately.
• Schedule patient appointments and coordinate with clinical staff.
• Pull and file medical charts when indicated.
• Maintain patient privacy and data accuracy.

Skills

Customer service

Administrative skills

Computer skills

Interpersonal skills

Education

High School Diploma or equivalent

Associate's Degree

Job description

Nationwide Childrens Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and assist with chart handling in a fast-paced environment.

The role requires strong customer service, administrative skills, and reliable computer use in daily tasks. This full-time on-site position emphasizes accuracy, compliance, and collaborative teamwork to support patient access operations.