Patient Access Specialist: Registration & Scheduling

10 Nationwide Children's Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, United States seeks a Full-time Patient Access Representative to greet and register patients, answer calls, schedule appointments, and pull and file medical charts as needed. The role requires obtaining accurate demographics and insurance information, verifying eligibility, and guiding patients on requirements.

A high school diploma is required, with an associate degree preferred; CPR certification may be required depending on the position.

Qualifications

• High School Diploma or equivalent, required.
• Associate's Degree, preferred.
• One year of health care experience, preferred.
• Demonstrated computer skills required with the ability to navigate most current technology systems.
• Strong administrative skills.
• Excellent customer service and organizational skills.

Responsibilities

• Greet and register patients in registration areas.
• Answer telephone calls and schedule appointments.
• Pull and file medical charts when indicated.
• Obtain accurate demographic, insurance, and physician information.
• Screen data to ensure patient eligibility for insurance.
• Ensure insurance pre-certification and physician referral requirements are met.
• Assist in guiding patients on requirements and assist self-pay patients to financial assistance when applicable.

Skills

Customer service

Administrative skills

Computer skills

Education

High School Diploma

Associate's Degree

Job description

Nationwide Children’s Hospital in Columbus, United States seeks a Full-time Patient Access Representative to greet and register patients, answer calls, schedule appointments, and pull and file medical charts as needed. The role requires obtaining accurate demographics and insurance information, verifying eligibility, and guiding patients on requirements.

A high school diploma is required, with an associate degree preferred; CPR certification may be required depending on the position.