Patient Access Specialist: Welcoming Care & Scheduling

10 Nationwide Children's Hospital; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Nationwide Children's Hospital in the United States is seeking a full-time Registration Clerk to greet and register patients, answer calls, schedule appointments, and pull and file medical charts as indicated.

This role operates Monday through Friday, 7:30 AM to 4:00 PM, and requires strong computer and administrative skills, a high school diploma (associate’s degree preferred), CPR certification, and about one year of healthcare experience.

Qualifications

• High School Diploma or equivalent, required. Associate's Degree preferred.
• CPR certification (based on position and as determined by manager).
• Demonstrated computer skills with the ability to navigate most current technology systems.
• Strong administrative skills.
• One year of health care experience, preferred.

Responsibilities

• Greets and registers patients.
• Interviews and registers patients in registration areas that report up through Patient Access.
• Obtains accurate demographic, insurance, and physician information on registrations.
• Screens customer data to ensure patient is eligible for insurance indicated.
• Communicates differences to the customer.
• Screens registrations to ensure insurance pre-certification and physician referral requirements are met.
• Instructs customer on requirements.
• Assists in identifying self-pay patients and referring them to financial assistance when applicable.
• Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
• Assists in the shadowing/precepting of new employees.

Skills

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Job description

Nationwide Children's Hospital in the United States is seeking a full-time Registration Clerk to greet and register patients, answer calls, schedule appointments, and pull and file medical charts as indicated.

This role operates Monday through Friday, 7:30 AM to 4:00 PM, and requires strong computer and administrative skills, a high school diploma (associate’s degree preferred), CPR certification, and about one year of healthcare experience.