Patient Access & Registration Specialist

Northeastern Health System; Tahlequah (OK); On-site; USD 32,000 - 44,000; Full time

Job summary

Northeastern Health System is seeking a Registration Associate for the Elgin clinic to provide a quality patient experience at the front desk. You will assist with calls, register visits, and schedule appointments, while explaining financial responsibilities and collecting payments as needed.

You will maintain records, handle receipts, and ensure forms are completed accurately. This role emphasizes customer service, adherence to policies, and timely coordination with providers and supervisors.

Qualifications

• High School diploma or equivalent is required.
• Experience in admitting or healthcare registration is preferred.
• Healthcare admissions, collections, customer service training, and insurance knowledge are advantageous.

Responsibilities

• Assist with incoming calls and patient registration for clinic visits.
• Explain financial responsibilities and collect payments as appropriate.
• Schedule appointments with the earliest available timeframe.
• Maintain department records and handle payments and receipts.
• Communicate patient concerns to supervisors and follow up as needed.
• Adhere to established policies, procedures, and safety standards.

Skills

Customer service

Telephone protocols

Registration procedures

Education

High School diploma or equivalent

Tools

EMR software

Job description

Northeastern Health System is seeking a Registration Associate for the Elgin clinic to provide a quality patient experience at the front desk. You will assist with calls, register visits, and schedule appointments, while explaining financial responsibilities and collecting payments as needed.

You will maintain records, handle receipts, and ensure forms are completed accurately. This role emphasizes customer service, adherence to policies, and timely coordination with providers and supervisors.