Patient Access & Registration Specialist

Hugh Chatham Health; South Elgin (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Illinois is seeking a proactive Front Desk/Registration Clerk to greet patients, verify demographics and insurance, and collect payments. You will use EPIC EMR and other tools to maintain accurate records and ensure HIPAA compliance.

The role requires strong customer service, excellent communication, and the ability to multitask in a bustling clinic environment. Schedule includes M-F days with occasional weekends, in South Elgin.

Qualifications

• High School graduate required.
• Ability to work in a fast-paced healthcare environment.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.

Responsibilities

• Create the initial electronic health record foundational to the patient medical record.
• Register patients, verify demographics, insurance, and collect co-pays.
• Explain insurance coverage and coordinate with Financial Advocates when needed.
• Maintain HIPAA compliance and protect patient confidentiality.
• Support appointment scheduling, directions, and transportation coordination.
• Provide friendly, professional service to patients and visitors.
• Manage electronic health record work queues per department process.

Skills

Customer service

HIPAA compliance

Communication skills

Multitasking

Detail-oriented

Education

High School diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Job description

Advocate Health in Illinois is seeking a proactive Front Desk/Registration Clerk to greet patients, verify demographics and insurance, and collect payments. You will use EPIC EMR and other tools to maintain accurate records and ensure HIPAA compliance.

The role requires strong customer service, excellent communication, and the ability to multitask in a bustling clinic environment. Schedule includes M-F days with occasional weekends, in South Elgin.