Patient Access & Registration Specialist

Nicklaushealth; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaushealth is seeking a Clerical/Administrative registrar for the ED & Fracture Clinic, responsible for greeting patients, collecting demographics, and processing registrations and payments. The role involves coordinating with clinical staff, ensuring accurate documentation, and obtaining necessary authorizations to streamline patient flow.

Ideal candidates have at least one year of customer service experience, basic office software skills, and the ability to communicate in English (Spanish

Qualifications

• One year of customer service experience.
• High School education or equivalent preferred.
• Fluent in Spanish strongly preferred.
• Basic proficiency in Word, Excel, and Outlook.
• Able to communicate effectively in English both verbally and in writing.
• Able to accurately enter and interpret data.
• Able to adapt and react calmly under stressful conditions.
• Able to relate cooperatively and constructively with customers and co-workers.

Responsibilities

• Greets patients and families in person or on the telephone.
• Obtains demographic, third party payer, financial information, medical information, and identification to schedule, admit, or register the patient for Health System.
• Obtains authorization and collects payments when required.
• Coordinates patient transfers/admissions with LifeFlight, Admitting Nurses, and Physician as appropriate.
• Documents all activities in the computer system and ensures proper consents and communications.
• Verifies information and notifies departments of discrepancies for approval.

Skills

Customer service

English communication

Spanish language

Data entry

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Nicklaushealth is seeking a Clerical/Administrative registrar for the ED & Fracture Clinic, responsible for greeting patients, collecting demographics, and processing registrations and payments. The role involves coordinating with clinical staff, ensuring accurate documentation, and obtaining necessary authorizations to streamline patient flow.

Ideal candidates have at least one year of customer service experience, basic office software skills, and the ability to communicate in English (Spanish